- Make sure you specifically express regret & say sorry
·
Acknowledge what you did wrong & explain why
you did what you did
·
Explain why that was wrong & state what you
should have done instead
·
Take full responsibility for the fact that you
did something wrong & say how you’re going to prevent this from happening
again in future
·
State that you’re sorry
·
Explain how you’re going to put things right
& make it up to the other person
·
Ask for forgiveness & hope that they grant
it
